This Privacy Policy applies to Castello EG, accessible at castelloeg.com. When we refer to “we”, “us”, or “our”, we mean Castello EG and those who operate this website.When we refer to “you” or “your”, we mean any visitor or user of our website.
We are committed to protecting your personal information and your right to privacy. If you have any questions, please contact us using the details at the end of thispolicy.
We collect personal information that you voluntarily provide to us, and technical information collected automatically when you visit our website.
Information you provide:
• Your name, when you fill in acontact or inquiry form
• Your email address, when youcontact us or subscribe to updates
• Any other details you choose toshare with us in communications
Information collected automatically:
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or link
• Cookie identifiers and session data
We use the information we collect for the following purposes:
• To respond to your inquiries and communicate with you
• To send you updates or news letters, if you have opted in
• To improve and optimise our website’s content and performance
• To understand how visitors use our website through analytics
• To ensure the security and proper functioning of our website
We will not use your information for any purpose other than those stated above without obtaining your prior consent.
Our websiteuses cookies — small text files stored on your device — to enhance your experience and help us understand how our site is used.
Types ofcookies we use:
• Essential cookies: Necessary for the website to function correctly. These cannot bedisabled.
• Analytics cookies: Help us understand visitor behavior (e.g. which pages are mostvisited). We use this data only in aggregate form.
You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.
We may usethird-party analytics tools (such as Google Analytics) that set their owncookies. These providers have their own privacy policies governing the use ofthat data.
We do not sell,trade, or rent your personal information to third parties. We may share yourinformation only in the following limited circumstances:
• Service providers: Trusted third-party providers who assist us in operating our website(e.g. hosting, email delivery, analytics), bound by confidentialityobligations.
• Legal requirements: When required by applicable Egyptian law or a valid legal process.
• Business transfers: In the event of a merger or acquisition, your data may be transferredto the new entity under the same privacy commitments.
We retain yourpersonal information only for as long as necessary to fulfil the purposesoutlined in this policy, or as required by law. When data is no longer needed,we delete or anonymize it securely.
Analytics datais retained in aggregated, anonymized form and does not identify individualusers.
You have thefollowing rights regarding your personal information:
• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to legalobligations.
• Opt-out: Unsubscribe from marketing emails at any time using the unsubscribelink in our emails.
• Withdraw consent: Where processing is based on consent, you may withdraw it at anytime.
To exerciseany of these rights, please contact us using the details in section 10.
We take reasonable technical and organizational measures to protect your personalinformation against unauthorized access, loss, or misuse. However, no method oftransmission over the internet is completely secure, and we cannot guaranteeabsolute security.
We encourage you to use a strong, unique password if you have an account with us, and tonotify us immediately if you suspect any unauthorized use.
We may updatethis Privacy Policy from time to time to reflect changes in our practices orapplicable law. When we do, we will revise the “Last updated” date at the topof this page. We encourage you to review this policy periodically.
Continued useof our website after any changes constitutes your acceptance of the updatedpolicy.
If you have anyquestions, concerns, or requests regarding this Privacy Policy or your personaldata, please reach out to us:
Castello EG
Website:castelloeg.com
Email:info@castelloeg.com
Country: Egypt
